Frequently Asked Questions - MoPersonal

A mobile site is similar to a website. However, its size has been reduced to fit the screens of mobile phones. Mobile sites may be viewed from anywhere in the world using WAP-enabled mobile phones (cellular phones). Most of the features available in websites are also present in mobile sites. One can write entries, post pictures, and engage in various interactive activities like surveys and polls.

WAP (Wireless Application Protocol) is a means of presenting and delivering wireless information to mobile phones. Its basic purpose is to provide internet access using just your mobile phone.

Check first if your mobile phone has WAP capability by reading your phone manual or by visiting its manufacturer’s website. If your mobile phone is WAP-capable but is unable to view mobile sites, configure your WAP settings based on your phone’s model and mobile operator.

First check if your mobile phone has WAP capability by reading your phone’s manual. If your device is WAP ready, check if it has the appropriate WAP settings. Mobile phones can access the Internet only if they have the appropriate WAP settings. Some mobile phones have the 0 key as a shortcut for connecting to the Web as indicated by an Internet symbol. For these phones you can press the 0 key for three seconds. Otherwise, you must go to your phone’s Menu and select Internet/Web Options. Select “Go to address” and type http://www.mobilemo.com/yourmobilesitename. If your mobile phone connects to the Internet, it means that your phone has the right settings and is already WAP enabled. You can begin browsing mobile sites immediately.

However, if your phone displays an error upon pressing the 0 button or after trying to connect to a mobile site, it means that your device does not have the appropriate WAP settings. You have two options:

1. Contact your wireless provider/phone operator for your WAP settings for further instruction, or
2. Visit the website of your mobile phone maker (e.g. Nokia) and download your WAP settings from their customer support section.

Below are some links for downloading WAP settings:

Nokia: http://www.nokiausa.com/A4410019

Sony Ericsson: http://www.sonyericsson.com/spg.jsp?cc=gb&lc=en&ver=4000&template=ps3&zone=ps

On the mobile phone menu, select Web/Internet options.

Select “Go to address” and type your mobile site's URL. Press the “OK” or submit button. Your WAP connection will automatically be established and you will be directed to your mobile site.

Click on the log in link under MoPersonal in the Mobilemo home page.

Check your email’s bulk or spam folders. The verification link might have been redirected there. If the verification email is found in either of these folders, mark said email as “Not Spam” in order to receive all Mobilemo messages from your Inbox from hereon.

However, if you still can’t find any verification email after checking your Inbox, Bulk, Spam, or other applicable folders:

Go to the Mobilemo homepage www.mobilemo.com. Click the “resend activation email”. link below the Member Login box Provide your email address. Click the "Send Verification" button Check your email thoroughly for your new verification link.

In order to be able to log in as a member of Mobilemo, you need to have your email address verified. This is the last step in the sign up procedure.

When you click on the “Forgot Password” button, it should redirect you to the “Forgot Password” page. There, you need to provide your email address (the one you used to register) and furthermore, you will be asked to answer a security question after which your new password will be sent to your email.

Once you are logged in to Mobilemo, you may go to Password Settings under Settings. You may also change your Security Question and Security Answer in the Password Settings.

No, you cannot change your mobile site name. If you are unhappy about your mobile site name, you can always cancel your account and sign up for a new one.

You may edit your profile by clicking on Profile found on the Control Panel. Once you are on your profile, click on Edit Profile and edit away!

Unfortunately, the use of HTML codes in any field in Mobilemo is not allowed for security reasons.

It is where you get an overview of your mobile site status and manage your mobile site. From the Dashboard, you can see how many mobile pages, polls, forms and journal entries you have created, and how many files you have uploaded.

The Control Panel on the left column of the page is where you find tools to build, manage, and promote your mobile site, as well as manage your account.

The Polls, Forms, and Guestbook text boxes turn red to alert you each time a new reply or message comes in.

You can use them to promote your mobile site. You can embed your mobile site emulator to any website or blog, create a link for an email signature, or post a direct link to your mobile site. Simply copy and paste the appropriate codes.

It is how the Home Page of your mobile site looks like when viewed by your visitors. This is like the home page of a regular website.

You can edit the background and text colors of your mobile site.

They are what you use to build your mobile site and add or edit content. Mobile site tools available are Mobile Pages, Polls, Forms, Journal, Twitter Feed, and Guestbook.

Click on 'Mobile Site Tools' on the Control Panel in your Dashboard. Choose the particular tool you want to access from the tabs.

Mobile pages are static pages where you could put text, images, and links to other websites (preferably mobile sites for better viewing).

Click "Mobile Site Tools" on the Control Panel. Go to "Create Pages" on the menu. Choose a template for your mobile site. You can edit the template by changing the background and font colors. Then, type the title and the body of the page. Select the image files that you want to include and upload the files. (If you selected a template that allows images). You can also add links to an external site (preferably a mobile site so it can be viewed properly on a mobile device). Click Save and Publish once you are done creating and editing your mobile page.

See the Add Links portion. Type or paste the URL that you want to link on the Link field, then type a title on the Link Title field. While you could post any link, it would be best if the link is also a mobile site for optimized viewing purposes. Full websites are too heavy, difficult to load completely, and inconvenient to view on a mobile phone.

With the Polls feature, you can conduct a mobile survey on your customers or the general public. Results can be gathered instantaneously. You can set a question and supply a number of choices.

Type in a poll title and a poll question. Then, choose the number of choices that you want, and input the corresponding choices. For example: Title - Four Seasons; Poll Question - Which do you prefer?; Choices - Summer, Winter, Spring, Fall

You can create forms to build a database, get customer feedback, etc. You can create virtually any kind of form such as reservation forms, registration forms, job application forms, etc. The data gathered are exportable to your PC as an Excel file, so you do not have to manually copy the data from your mobile site.

Type in a title for your form. You may also write a short description or message, but this is not required. Then, choose the number of fields for the user input. For example: Form Title - Customer Feedback; Description - We'd like to know what you think of our service. User Input - Name, Email, City, Feedback

Journal is a microblogging tool in which you could post updates of up to 1500 characters. You can enable the comment option to make it more interactive.

Go to the Journal tab in the Mobile Site Tools page. You can choose to type in a title if you wish. Then type in your Journal post, keeping it at 1500 characters (including spaces) maximum. Click on "Allow Comments" box to enable commenting. Click on "Save and Publish" to publish your Journal entry.

On your Control Panel, click Upload and Manage Files. Click the “Browse” button and locate the file that you wish to upload. Upon locating the file, double click it. Its location will automatically be reflected on the file location box.

Click the Upload button. This will upload your files to the Documents folder. Once your files have been uploaded, you can select whether you want it to be a public or a private file.

The "Private" setting is very useful for backup purposes. You can also use this setting when uploading images that you will be using for your mobile site template.

Contents of the shared files folder may be viewed and downloaded by the public anytime through mobile phones or PCs.

The briefcase serves as your personal file folder where you can upload private files for easy retrieval anytime, anywhere. This can serve as another way to backup your files. You may use your mobile phone or PC to directly download contents from this folder.

There are no restrictions in dimension for image files. However, if images are intended to be viewed on a mobile phone, adjustments in dimension and consequently file size are necessary for faster downloading and more convenient viewing. You can do this by using any photo editing application/software. The recommended dimensions are:

1. 240x240 pixels for square images;
2. 240x320 pixels for vertically-oriented images (portrait); and,
3. 320x240 pixels for horizontally-oriented (landscape) images.

Warning: Cropping may reduce image quality. Images viewed through a mobile phone may slightly be distorted depending on the size and orientation of the mobile screen.

There are two ways to reduce the size of an image file. One, reduce its dimensions. Recommended dimensions for mobile viewing are 240x240, 240x320, or 320x240pixels depending on the layout of the image. Two, decrease the image resolution. Recommended resolution for mobile viewing is 72 dots per inch (dpi).

Mobile phones have various orientations in displaying images depending on their MMS settings or mobile screen dimensions. Some phones display images in a square frame while others adopt the actual screen (LCD) size which may be oriented vertically (portrait) or horizontally (landscape). If a square image is downloaded from a mobile phone that views images through an upright rectangle screen (portrait orientation), the image will most likely be stretched vertically. On the other hand, if an image has a portrait layout but is downloaded and viewed using a mobile phone that views in a landscape orientation, the file will be cropped vertically, dwarfing the image. There are many other factors that may distort images, mainly due to conflict between the actual image dimension and the mobile phone screen size.

Use any other photo editing software to resize images to 240x240 dimension (square layout) to minimize distortion,320x240 pixels (for lanscape dimension) or, 240x320 pixels (fro portrait orientation) to minimize distortion.

3GP (.3gp or .3g2) is a multimedia format for use on 3G mobile phones. 3GP describes image sizes and bandwidth, thus ensuring that content is correctly sized for mobile display screens. Use a Multimedia Converter, such as the Nokia Multimedia Converter, to convert common audio or video files (AVI, WAV, MPEG, and MP3) to 3GP.

An emulator is something that imitates or copies. Mobilemo‘s moEmulator is a pop-up window that looks like a mobile phone and imitates its behavior of a mobile phone when viewing mobile sites. It shows exactly how mobile sites will look like when viewed through a mobile phone. You can use this to view the changes you make on your mobile site and to view other people's mobile site, participate in their polls, comments, or even download files.

You can also embed this emulator on an existing website or a blog, as well as link to it.

Click "Launch my Emulator" on the Control Panel.

• Log in.
• Click the “Embed Emulator” tab on your mobile dashboard.
• Copy the entire code.
• Paste it on the embedding location (e.g. Profile Tab ) as specified by your social networking or blog site.
• If you own a website, paste your emulator code together with your html codes and have the liberty of deciding where to place it.
• Modify the dimension of your emulator by altering the width and height measurements in the embedding code.
• Save your changes.

Check if you have copied your embedding code entirely. Copy everything and try pasting it again. Save and view your changes. If you cannot find any location where your emulator can be embedded, perhaps your social networking or bog site restricts file embedding. In this case just use Mobilemo’s “View Mobile Site” Image link.

Unfortunately, you cannot upload a customized emulator design with a MoPersonal account. Mobilemo is working on new skin designs to suit the personalities and interests of more Mobilemo members.

This is the melting pot of all Mobilemo MoPersonal members. You can check out the monthly featured sites, search for members or shared files according to category (coming soon). Use the moCommunity to interact with fellow Mobilemo members and connect with new friends.

Email help@mobilemo.com