Frequently Asked Questions
- What is a mobile website?
- What is a WAP?
- I didn’t receive a verification email, what should I do?
- Why can't my mobile phone view mobile site?
- How do I configure my mobile phone to use WAP?
- How do I view Mobilemo sites using my phone?
- What is mocommunity?
- What are privacy options?
- How do I pay for premium membership?
- How do I upload and share files using Mobilemo?
- What is shared files folder?
- What is the briefcase?
- Is there a required dimension for uploading images?
- How do I download files?
- Why does it take too long to download my file?
- How to I reduce size of an image file?
- Why is my image file distorted when I downloaded to a mobile phone?
- How do I convert videos and other multimedia files for mobile use?
- What is an emulator?
- How do I embed or publish my mobile site in my current website or blog?
- Why can't I embed my emulator?
- Check your email’s bulk or spam folders. The verification link might have been redirected there.
- If the verification email is found in either of these folders, mark said email as “Not Spam” in order to receive all Mobilemo messages from your Inbox from hereon.
However, if you still can’t find any verification email after checking your Inbox, Bulk, Spam, or other applicable folders:
- Go to the Mobilemo homepage http://www.mobilemo.com.
- Click the “resend activation email”. link below the Member Login box
- Provide your email address. Click the "Send Verification" button
- Check your email thoroughly for your new verification link.
- First check if your mobile phone has WAP capability by reading your phone’s manual.
- If your device is WAP ready, check if it has the appropriate WAP settings. Mobile phones can access the Internet only if they have the appropriate WAP settings.
- Some mobile phones have the 0 key as a shortcut for connecting to the Web as indicated by an Internet symbol. For these phones you can press the 0 key for three seconds.
- Otherwise, you must go to your phone’s Menu and select Internet/Web Options. Select “Go to address” and type http://www.mobilemo.com/yourmobilesitename.
- If your mobile phone connects to the Internet, it means that your phone has the right settings and is already WAP enabled. You can begin browsing mobile sites immediately.
However, if your phone displays an error upon pressing the 0 button or after trying to connect to a mobile site, it means that your device does not have the appropriate WAP settings. You have two options:
- Contact your wireless provider/phone operator for your WAP settings for further instruction, or
- Visit the website of your mobile phone maker (e.g. Nokia) and download your WAP settings from their customer support section.
- On your mobile phone menu, select Web/Internet options.
- Select “Go to address” and type http://www.mobilemo.com/yourmobilesitename.
- Press the “OK” or submit button. Your WAP connection will automatically be established and you will be directed to your mobile site.
- If you want to visit your friend’s mobile site do the same but just type http://www.mobilemo.com/yourfriend’smobilesitename instead.
We also offer Paypal as an alternative payment option (Visa, Amex, Mastercard & Discover).
- Log in.
- On your Control Panel, click Upload and Share Files. This will direct you to the File Storage.
- Click the “Browse” button and locate the file that you wish to upload.
- Upon locating the file, double click it. Its location will automatically be reflected on the file location box.
- Select where you will upload the file. Tick the briefcase if you intend the file to be viewed and downloaded only by yourself. Otherwise, tick the shared files to allow others to view and download your files.
- Click the Upload button. This will upload your file to the designated folder.
- 240x240 pixels for square images;
- 240x320 pixels for vertically-oriented images (portrait); and,
- 320x240 pixels for horizontally-oriented (landscape) images.
Warning: Cropping may reduce image quality. Images viewed through a mobile phone may slightly be distorted depending on the size and orientation of the mobile screen.
- Direct download through the Web (Internet)
Select the file to be downloaded by clicking it. The full view of the image will be displayed. Click on the save icon (a diskette) on the lower left corner of the image. A window will appear prompting you to view or save the file. Tick the “Save to disk” option then click the OK button. The file will automatically be downloaded to your computer.
- Downloading through the Emulator
Go to the shared folder where the file to be downloaded is located. Select the file by clicking it. A window will appear prompting you to view or save the file. Tick the “Save to disk” option then click the OK button. The file will automatically be downloaded to your computer.
- Downloading directly to your mobile phone
Go to the shared folder where the file to be downloaded is located. Highlight the file by scrolling up or down using your mobile phone’s cursor. Upon finding the file, press the “Select” button. The file will automatically be downloaded to your mobile phone.
Use any other photo editing software to resize images to 240x240 dimension (square layout) to minimize distortion,320x240 pixels (for lanscape dimension) or, 240x320 pixels (fro portrait orientation) to minimize distortion.
- Log in.
- Click the “Embed Emulator” tab on your mobile dashboard.
- Copy the entire code.
- Paste it on the embedding location (e.g. Profile Tab ) as specified by your social networking or blog site.
- If you own a website, paste your emulator code together with your html codes and have the liberty of deciding where to place it.
- Modify the dimension of your emulator by altering the width and height measurements in the embedding code.
- Save your changes.