General

• What is a mobile site?

  A mobile site is similar to a website. However, its size has been reduced to fit the screens of mobile phones. Mobile sites may be viewed from anywhere in the world using WAP enabled mobile phones (cellular phones). Most of the features available in websites are also present in mobile sites. One can write entries, post pictures, and engage in various interactive activities like surveys, and polls. back to top
• What is WAP?

  WAP (Wireless Application Protocol) is a means of presenting and delivering wireless information to mobile phones. Its basic purpose is to provide internet access using just your mobile phone. back to top
• I didn’t receive a verification email, what should I do?

  1. Check your email’s bulk or spam folders. The verification link might have been redirected there.
  2. If the verification email is found in either of these folders, mark said email as “Not Spam” in order to receive all Mobilemo messages from your Inbox from hereon.

  However, if you still can’t find any verification email after checking your Inbox, Bulk, Spam, or other applicable folders:

  1. Go to the Mobilemo homepage http://www.mobilemo.com.
  2. Below the Member Login box is the link “Resend activation email?”. Click this link.
  3. A window will appear asking for your email address. Provide your email address.
  4. Check your email thoroughly for your new verification link. back to top
• Why can’t my mobile phone view mobile sites?

  Check first if your mobile phone has WAP capability by reading your phone manual or by visiting its manufacturer’s website. If your mobile phone is WAP capable but is unable to view mobile sites, configure your WAP settings based on your phone’s model and mobile operator. back to top
• How do I configure my mobile phone to use WAP?

  1. First check if your mobile phone has WAP capability by reading your phone’s manual.
  2. If your device is WAP ready, check if it has the appropriate WAP settings. Mobile phones can access the Internet only if they have the appropriate WAP settings.
  3. Some mobile phones have the 0 key as a shortcut for connecting to the Web as indicated by an Internet symbol. For these phones you can press the 0 key for three seconds.
  4. Otherwise, you must go to your phone’s Menu and select Internet/Web Options. Select “Go to address” and type http://www.mobilemo.com/yourmobilesitename.
  5. If your mobile phone connects to the Internet, it means that your phone has the right settings and is already WAP enabled. You can begin browsing mobile sites immediately.

  However, if your phone displays an error upon pressing the 0 button or after trying to connect to a mobile site, it means that your device does not have the appropriate WAP settings. You have two options:

  1. Contact your wireless provider/phone operator for your WAP settings for further instruction, or
  2. Visit the website of your mobile phone maker (e.g. Nokia) and download your WAP settings from their customer support section.

  Below are some links for downloading WAP settings:

  Nokia: http://www.nokiausa.com/A4410019
  Sony Ericsson: http://www.sonyericsson.com/spg.jsp?cc=gb&lc=en&ver=4000&template=ps3&zone=ps back to top
• How do I view Mobilemo mobile sites using my phone?

  1. On your mobile phone menu, select Web/Internet options.
  2. Select “Go to address” and type http://www.mobilemo.com/yourmobilesitename.
  3. Press the “OK” or submit button. Your WAP connection will automatically be established and you will be directed to your mobile site.
  4. If you want to visit your friend’s mobile site do the same but just type http://www.mobilemo.com/yourfriend’smobilesitename instead.
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• What is MoCommunity?

  MoCommunity is the melting pot of all Mobilemo mobile sites. It is where personal and business mobile sites converge. MoCommunity enables anyone to search for personal sites, view and check out both the most popular and recently created sites as well as recently shared files. People can also search and view all business mobile sites in MoCommunity. It is the venue where people, organizations, and institutions interact to build a network with each other. Mobilemo, in essence, does not only build mobile sites; it also creates a community. back to top
• How do I pay for premium membership?

  We accept credit/debit cards from VISA, MasterCard, Diner's, JCB, Discover and American Express. 2Checkout.com, Inc. is an authorized retailer of Mobilemo.

  We also offer Paypal as an alternative payment option (Visa, Amex, Mastercard & Discover). back to top

• What are privacy options?

  Privacy options determine the exposure of your mobile site. Not only does it identify who can view your mobile site but it also defines who can interact with your site and download your shared files. With the privacy option, you may limit viewing and participation by making it exclusive to friends or contacts. You may also opt to welcome only registered Mobilemo users. Or, you can completely open your mobile site to the public, allowing both registered and non-registered Mobilemo users. back to top

File Sharing

• How do I upload and share files using Mobilemo?

  1. Log in.
  2. On your Control Panel, click Upload and Share Files. This will direct you to the File Storage.
  3. Just below the uploading instructions is the file browsing box highlighted in orange/blue. Click the “Browse” button and locate the file that you wish to upload.
  4. Upon locating the file, double click it. Its location will automatically be reflected on the file location box.
  5. Select where you will upload the file. Tick the briefcase if you intend the file to be viewed and downloaded only by yourself. Otherwise, if you intend the file to be seen and downloaded by others, tick the Shared Files.
  6. Click the Upload button. This will upload your file to the designated folder.
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• What is the shared files folder?

  Contents of the shared files folder may be viewed and downloaded by the public anytime using their mobile phones or personal computers. Depending on your privacy settings, access to your shared files may be limited to friends/contacts only or may include all registered Mobilemo users. Shared files may also be completely accessible to the public upon the owner’s preference. back to top
• What is the briefcase?

  The briefcase serves as your personal file folder where you can upload private files for easy retrieval anytime, anywhere. No one will be able to access this folder except yourself. You may use your mobile phone or PC to directly download contents from this folder. back to top
• Is there a required dimension for uploading images?

  There are no restrictions in dimension for image files. However, if images are intended to be viewed on a mobile phone, adjustments in dimension and consequently file size are necessary for faster downloading and more convenient viewing. One can adjust the dimension of his image file by using any photo editing application/software. The recommended dimensions are:

  1. 240x240 pixels for square images;
  2. 240x320 pixels for vertically-oriented images (portrait); and,
  3. 320x240 pixels for horizontally-oriented (landscape) images.

  Warning: Cropping may reduce image quality. Images viewed through a mobile phone may slightly be distorted depending on the size and orientation of the mobile screen. back to top
• How do I download files?

  1. Direct download through the Web (Internet)

     Select the file to be downloaded by clicking it. The full view of the image will be displayed. To the lower left corner of the image is a save icon (a diskette), click this icon. A window will appear prompting you to view or save the file. Tick the “Save to disk” option then click the OK button. The file will automatically be downloaded to your computer.

  2. Downloading through the Emulator

     Go to the shared folder where the file to be downloaded is located. Select the file by clicking it. A window will appear prompting you to view or save the file. Tick the “Save to disk” option then click the OK button. The file will automatically be downloaded to your computer.

  3. Downloading directly to your mobile phone

     Go to the shared folder where the file to be downloaded is located. Highlight the file by scrolling up or down using your mobile phone’s cursor. Upon finding the file, press the “Select” button. The file will automatically be downloaded to your mobile phone. back to top

• Why does it take too long to download my file?

  Your image file is too large. Reduce the size of your file. back to top
• How do I reduce the size of an image file?

  There are two ways to reduce the size of an image file. One is by reducing its dimension which in effect will decrease its file size. Recommended dimensions for mobile viewing are 240x240, 240x320, or 320x240 pixels depending on the layout of the image. Another way to reduce file size is to decrease the resolution of your image file. Recommended resolution for mobile viewing is 72 dots per inch (dpi). back to top
• Why is my image file distorted when downloaded to a mobile phone?

  Mobile phones have various orientations in displaying images depending on their MMS settings or mobile screen dimensions. Some phones display images in a square frame while others adopt the actual screen (LCD) size which may be oriented vertically (portrait) or horizontally (landscape). If a square image is downloaded to a mobile phone that views images through an upright rectangle screen (portrait orientation), the image will most likely be stretched vertically. On the other hand, if an image has a portrait layout but is downloaded and viewed using a mobile phone that views in a landscape orientation, said downloaded file will be cropped vertically, dwarfing the image in effect. There are plenty of other scenarios that may distort images mainly due to conflict between the actual dimension of the image file and the mobile phone screen size.
  
  It is recommended to resize images to a 240x240 dimension (square layout) to minimize distortion. But if the image file is meant to be viewed in a landscape orientation, the suggested dimension is 320x240 pixels. Meanwhile, images with a portrait layout are suggested to assume a dimension of 240x320 pixels. One can adjust the dimension of image files using any photo editing application/software. back to top
• How do I convert videos and other multimedia files for mobile use?

  3GP (.3gp or .3g2) is a multimedia format for use on 3G mobile phones. 3GP describes image sizes and bandwidth, thus ensuring that content is correctly sized for mobile display screens. To convert video or audio files to 3GP, use a Multimedia Converter. A multimedia converter is an application that converts common multimedia files (such as AVI, WAV, MPEG, and MP3) into standard 3GPP format for use in mobile phones. An example of such software is the Nokia Multimedia Converter 2.0. back to top

Emulator

• What is an emulator?

  An emulator is something that imitates or copies. Mobilemo‘s moEmulator is a pop-up window that looks like a mobile phone and which imitates the behavior of a mobile phone when viewing mobile sites. It shows exactly how mobile sites will look like when viewed through a mobile phone. Hence, the moEmulator can be used by the owner himself to view the changes he made in his mobile site. With its browsing capability, it can also be used to view other people’s mobile sites and participate in their polls, comments, or even download files.
  
  The moEmulator can be considered as a Web extension of a mobile phone. Anyone connected to the Internet can access Mobilemo mobile sites using its emulator. Therefore, viewing of Mobilemo mobile sites are made either directly through mobile phones or using the moEmulator. back to top
• How do I embed or publish my mobile site in my current website or blog?

  1. Log in.
  2. Click the “Embed My WAP Emulator” link under your Control Panel.
  3. A window will appear providing your emulator embedding code. Copy the entire code.
  4. Paste it on the embedding location (e.g. Profile Tab ) as specified by your social networking or blog site.
  5. If you own a website, paste your emulator code together with your html codes and have the liberty of deciding where to place it.
  6. Modify the dimension of your emulator by altering the width and height measurements in the embedding code.
  7. Save your changes. back to top
• Why can’t I embed my emulator?

  Check if you have copied your embedding code entirely. Copy everything and try pasting it again. Save and view your changes. If you cannot find any location where your emulator can be embedded, perhaps your social networking or bog site restricts file embedding. In this case just use Mobilemo’s “View My Mobile Site” Image link. back to top